Continuous Quality Improvement Resources

This planning tool helps CQI teams guide and track their CQI efforts.

Webinar discusses developing a road map for improvement, which supports mapping out an improvement strategy and developing learning questions ahead of a road test.

Tip sheet covers considerations for generating data-informed targets for your program’s improvement goals and key activities.

Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, a collaborative activity to identify success factors with staff, and an interview template to learn more about practices used by bright spots. 

Webinar reviews the bright spots method that was first shared in the January 2024 session. The February session included a Mural activity to learn about bright spots across grants.

Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.

Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

Tip sheet covers considerations for developing a comprehensive problem statement, a key step for defining a challenge at the start of an improvement effort. The resource also includes a worksheet to support grantees in developing a problem statement.

Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.

Webinar covers how to use your logic model to be more data-driven in guiding CQI efforts. This session presents the logic model as a practical tool in supporting CQI. It included a grantee presentation focusing on how one team identified and broke down a key challenge to support improvement.