Collaboration

During this office hours, the Data Capacity and CQI TTA team discussed the processes and tools to support CQI team collaboration, including tips and tools for meeting facilitation, check-ins, and decision-making. 

Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.