This training session covers managing client profiles, setting up workshop series, recording workshop attendance, capturing individual service contacts, tracking referrals to outside services, and documenting incentives and program supports. The data capacity and CQI TTA team also answers questions from grant staff.
Incentives
This guidance developed by ACF includes detailed guidance on how gift cards can be provided to program participants.
The nFORM Team provides an overview of ISCs and referrals and how to analyze trends in individual services. This tutorial also includes a grantee’s experience with developing and implementing an approach to monitoring ISCs.