Continuous Quality Improvement Resources

This planning tool helps CQI teams guide and track their CQI efforts.

Webinar discusses developing a road map for improvement, which supports mapping out an improvement strategy and developing learning questions ahead of a road test.

Tip sheet covers considerations for generating data-informed targets for your program’s improvement goals and key activities.

Webinar reviews the bright spots method that was first shared in the January 2024 session. The February session included a Mural activity to learn about bright spots across grants.

Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, a collaborative activity to identify success factors with staff, and an interview template to learn more about practices used by bright spots. 

Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.

Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.

Tip sheet covers considerations for developing a comprehensive problem statement, a key step for defining a challenge at the start of an improvement effort. The resource also includes a worksheet to support grantees in developing a problem statement.

Webinar covers how to use your logic model to be more data-driven in guiding CQI efforts. This session presents the logic model as a practical tool in supporting CQI. It included a grantee presentation focusing on how one team identified and broke down a key challenge to support improvement.