Continuous Quality Improvement Resources

Webinar covers key pause points in the CQI cycle during which it is helpful to stop and ask learning and reflection questions.

Webinar delves into the fourth discipline of the Four Disciplines of Execution (4DX) framework (discussed in the October and December office hours), which is to establish a cadence of accountability. The session covered WIG sessions as a tool for keeping teams focused on key priorities. It covered recommended agenda items and tips for facilitating effective WIG sessions.

Webinar delves into the third discipline of the Four Disciplines of Execution (4DX) framework (introduced in the October office hours), which is build a compelling dashboard. 4DX dashboards are a useful tool for motivating teams to make progress toward their wildly important goal and keep track of efforts staff are making to contribute to the goal. The webinar included a grantee presentation of two programmatic dashboards.

Webinar introduces the Four Disciplines of Execution (4DX) as a framework for moving forward on important priorities. This is especially relevant to teams who have stalled in moving forward on CQI efforts. The webinar also included a grantee presentation on the importance of wildly important goals.

Webinar discussed considerations for next steps after concluding a CQI cycle. It presents different scenarios for next steps, depending on how the prior cycle ended. The session also involved a grantee presentation.   

Webinar discussed the topic of reflecting on CQI processes. It touches on the importance of reflecting and what to reflect on, and includes an activity that CQI teams can use to reflect internally on what’s working and where there are opportunities for improvement.  

Webinar covered the key steps in the CQI process for distilling takeaways and making decisions after a road test. The presentation includes grantee responses to an in-session activity that allowed teams to engage with data together.

Tip sheet covers the COM-B framework for understanding human behavior and discusses how COM-B can be a useful tool in your team's efforts to design and implement improvement strategies. It also provides an example of how to use COM-B in practice, detailing a design activity to use with staff to brainstorm facilitators and barriers to change.

Tip sheet covers considerations related to planning, conducting, and analyzing data from focus groups. It also includes a summary of key logistical steps related to planning a focus group, and a notetaking template your team can use to ensure you're capturing key insights, quotes, and context.

Webinar covered common challenges that occur when road testing and offered strategies for getting ahead of them. The presentation includes grantee responses to an in-session poll question about challenges they've encountered when road testing.