This page provides resources on continuous quality improvement (CQI) for HMRF grantees. Below are information and resource links for practitioners and developers to use in developing CQI plans and implementing the CQI process.
Additional resources will be added over the coming months. Check back for updates!
This template is intended to guide the development of CQI plans for the 2020 cohort grantees. It can be filled out by responding to the questions and prompts within each section.
View DocumentProvides a brief overview of the CQI template and introduces the graphical representation of the seven steps of a CQI process.
View Document
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Webinar discussed the topic of reflecting on CQI processes. It touches on the importance of reflecting and what to reflect on, and includes an activity that CQI teams can use to reflect internally on what’s working and where there are opportunities for improvement.
Webinar covered considerations for sustaining gains from a successful CQI effort. It presents three steps that support sustaining outcomes post-testing. These steps include reflecting on learning; formalizing your improvement strategy; and planning for scaling and sustainability.
Tip sheet shares a tool that grantees can use to synthesize findings across data sources in a road test. This matrix tool is useful for organizing insights by key learning questions.
Webinar covered considerations for monitoring improvement following the implementation of a strategy. It covers the three types of measures that are helpful for assessing the success of a strategy, and introduces run charts as a useful visualization tool for monitoring improvement.
Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data. Repeated content from the October 2021 Leadership Academy.
Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data.
Webinar provided considerations for conducting a road test to learn about and refine improvement strategies and offered thoughts on continued monitoring of strategies. We reviewed road test planning; discussed the purpose of learning cycles and considerations for next steps; and shared about importance of SMART goal monitoring to assess success.
Presents one grantee’s approach to sharing survey data with staff in an accessible way. Part of a series of CQI tip sheets focusing on promising grantee practices.
Offers tips on the use of focus groups to gather detailed, action-oriented feedback from clients. Part of a series of CQI tip sheets focusing on promising grantee practices.
Webinar about findings from an ACF-sponsored study on how HMRF grantees from the 2015 cohort adapted to virtual service delivery during the COVID-19 public health emergency. Includes considerations and potential practices for virtual service delivery that may be useful for the 2020 cohort of HMRF grantees.